Return & Refund Policy
Please read this policy carefully.
You are not completely satisfied with our products for any reason, and you able to refund within 7 days of the order completed.
Returns and refund terms
You should read and agree to the following terms and conditions:
- Refunds at any time within 7 days (including holidays) from the date of completion of the order;
(Example: A order is completed on February 5, and the refund time is from February 5 to February 12 at any time)
- Refund is not fully amount, and for every refund, any version of the product will be charged USD 19 as an administration fee;
- After submit the "Refund Application Form" and has been accepted it, Stripe will refund to your bank immediately.
Depending on the processing time of the bank, it may take 5 to 10 business days to appear in the your bank account.
For a Scheduled refund arrangement, please visit https://support.stripe.com/questions/customer-refund-processing-time
- 7-day money back guarantee, no refund will be refunded after the deadline;
- Not applicable to any additional services;
(Including: Install Service)
- After the "Refund Application Form" is completed and accepted, the refunded product will automatically delete all program files;
(Does not include: 1. Database material (MySql Data), 2. Physical file stored by the media manager)
- AutoZweb.com reserves the right to make the final decision if there is any dispute arising from the refund;
Request a refund process
- Click on the "Refund Application" link in the "Order & Receipt Notification";
- Clicking will take you to the "Refund Application Form" page;
- Complete the refund application form and confirm the contents;
- Upon completion, a refund request email will be sent to your email address;
We recommend that you contact us if you encounter any problems while using our services.
If you have any questions about our return and refund policy, please contact us.
Email address: email@example.com